Dentegra Suffers Data Breach: Essential Information for Affected Individuals

What You Need to Know

Dentegra Insurance experienced a data breach between May 27, 2023, and May 30, 2023, compromising sensitive personal identifiable information and protected health information of an undetermined number of individuals.

  • Company Name: Dentegra Insurance Company
  • Date Filed: June 1, 2023
  • Number of People Affected: Unknown
  • Data Breached: Unspecified

Who’s Affected & What Data Was Breached

Number of Affected Customers

The exact number of individuals affected by the Dentegra Insurance data breach has not been determined. Affected individuals are being notified by the company.

Compromised Information

During the breach, sensitive personal identifiable information and protected health information might have been accessed and acquired. The specific types of compromised data have not been provided in the available information.

Dentegra Insurance Data Breach Summary

Discovery of the Breach

Dentegra Insurance Company suffered a data breach, which was first discovered on June 1, 2023. Upon discovery, the company initiated an investigation to understand the extent and impact of the incident.

Investigation Findings

The results of the investigation revealed that the breach occurred due to a vulnerability in a third-party software application called MOVEit Transfer, which Dentegra utilized. The breach took place over a period from May 27, 2023, to May 30, 2023, during which an unauthorized actor potentially accessed and acquired sensitive data.

Types of Information Exposed

The compromised information included personal identifiable information and protected health information. The specific types of data that were accessed during the incident have not been publicly detailed beyond this broad categorization.

Notification of Affected Individuals

In the wake of the breach, Dentegra Insurance Company initiated notification procedures. On December 14, 2023, the company started to inform individuals whose information may have been affected by the data breach.

Immediate Response Measures

Dentegra also outlined several immediate steps for impacted individuals to take. Among them was a suggestion to enroll in free credit monitoring services provided by Dentegra, implying that such services were made available to affected parties.

Recommendations for Impacted Individuals

Further advice for those impacted included changing passwords and security questions for online accounts, closely monitoring accounts for unauthorized activity, and regularly checking credit reports for signs of identity theft. Dentegra also advised placing a temporary fraud alert with credit bureaus.

Contact Information for More Assistance

For those seeking additional help or understanding of their rights, the notice contained contact information for further inquiries. Individuals were provided with specific steps on how to seek assistance and protect their personal information after receiving the breach notification.


In summary, the Dentegra Insurance data breach was identified in early June 2023, leading to an investigation that uncovered unauthorized access to personal and health information due to a third-party software vulnerability. Efforts to notify affected individuals and provide them with protective measures followed later in the year.

Dentegra Insurance Company Overview

Dentegra Insurance Company is a provider of dental benefits plans that operates with the goal of making dental care more affordable for individuals and families. Based in Alpharetta, Georgia, Dentegra has established itself in the health insurance market since its inception in 2004.

What Dentegra Insurance Offers

Dentegra offers a variety of dental plans, including both insurance and non-insurance discount programs. Their services are designed to facilitate easier access to dental care by reducing costs for their customers. By offering these plans, Dentegra seeks to meet the dental care needs of a diverse customer base.

Customer Base

Dentegra’s customer base consists primarily of individuals and families seeking dental coverage or discounts. Interestingly, Dentegra Insurance operates across several states, catering to a wide-ranging demographic that includes both private consumers and perhaps those affiliated with certain employer groups.

Dentegra Network and Coverage

With a network that includes over 28,000 providers in around 19,000 locations, Dentegra’s reach in the dental care sector is considerable. This expansive network provides Dentegra members with a broad selection of dental professionals and facilities.

Member Statistics

Dentegra serves over 4.5 million members, which demonstrates the company’s substantial presence in the dental insurance industry. This large membership reflects Dentegra s importance to its users who depend on it for their dental health needs.

Usage of Company Services

Customers typically use Dentegra for routine and specialized dental care. These services can range from preventive care such as cleanings and exams, to more significant procedures like fillings, root canals, and orthodontics. Dentegra s role is to help make these services more financially accessible to its members.

Company’s Function

Functionally, Dentegra acts as an intermediary between patients and dental care providers. They negotiate with dentists to secure lower rates for their members, manage plan logistics, and handle claims processing. Essentially, Dentegra simplifies the process of obtaining dental care at more affordable rates for consumers.

Through these functions, Dentegra Insurance Company plays a crucial role in the health and financial planning of millions of individuals, emphasizing the importance of dental health alongside general wellbeing. The recent data breach has highlighted the needs for strong security measures in protecting customer information, given the sensitivity of the personal and health data involved in their operations.