Cadence Bank Cyber-security Incident: What You Need to Know

In recent weeks, thousands of Cadence Bank customers in Northeast Mississippi have been informed about a cyber-security incident that has the potential to affect their personal information. The bank has taken swift action to address the issue and protect its clientele, but it’s important for customers to stay informed and take necessary precautions. In this article, we will delve into the details of the incident, Cadence Bank’s response, and what customers should do to safeguard their financial well-being.

Were You Impacted By The Cadence Bank Data Breach?
Cadence Bank
Did you receive notice from Cadence Bank that your information was breached?
Do you still have a copy of the notice letter?

Cadence Bank recently sent out letters to its customers alerting them to a cyber-security incident involving a computer file transfer tool known as MOVEit, which is provided by a company called Progress Software. This incident has raised concerns about the security of sensitive data.

In response to the discovery, Cadence Bank promptly activated its security measures and initiated a thorough investigation to understand the full scope of the incident. While preliminary findings indicate that some sensitive data was compromised, the bank is still conducting an in-depth investigation to determine the extent of the breach and identify those affected.

Cadence Bank is committed to protecting its customers and has taken several proactive steps in response to the cybersecurity incident. Here are the key actions the bank has taken and recommendations for customers:

Monitoring Financial Transactions: Customers are urged to regularly scrutinize their financial transactions and statements for any unauthorized activities. If you notice any suspicious or unauthorized transactions, report them to the bank immediately.

Check Your Credit Report: Cadence Bank advises customers to obtain a complimentary credit report through or by calling 877-322-8228. Reviewing your credit report can help you identify any unusual or unauthorized credit inquiries or accounts.

Contact Cadence Bank: If you have any questions or concerns about this cybersecurity incident, you can reach Cadence Bank’s dedicated hotline at 888-861-7440. For inquiries related specifically to Cadence Bank accounts, the customer service hotline is 888-797-7711.

Cybersecurity incidents are a growing concern in today’s digital world, and Cadence Bank’s swift response to this incident is commendable. While the bank is actively investigating the situation, it’s crucial for customers to remain vigilant and take the recommended steps to protect their personal and financial information. By staying informed and following the provided guidance, customers can help safeguard their financial well-being in the face of cybersecurity threats.