What You Need to Know
INTERLINK Health Services reported a data breach after an unauthorized party accessed an email account, compromising consumers’ names and protected health information between June 15 and June 17, 2024.
- Company Name: INTERLINK Health Services
- Date Filed: February 19, 2025
- Number of People Affected: Unknown
- Data Breached: Names and protected health information
Who’s Affected & What Data Was Breached
Affected Customers
The number of customers affected by the INTERLINK Health Services data breach has not been specified. Individuals whose information was compromised during the incident have been sent data breach notification letters detailing the situation and the extent of the breach regarding their personal data.
Compromised Data
The data accessed by the unauthorized party includes names and protected health information. The specific range of protected health information involved has not been detailed, and the breach notification letters should list the compromised information individual to each affected customer.
Overview of the INTERLINK Health Services Data Breach
Initial Detection and Response
On June 17, 2024, INTERLINK Health Services detected suspicious activity within an employees email account. In response to this initial discovery, the company promptly initiated an investigation to ascertain the scope and impact of the incident, enlisting the aid of third-party cybersecurity experts.
Investigation and Findings
The investigation revealed that from June 15, 2024, to June 17, 2024, an unauthorized party gained access to certain files within INTERLINK Health Services’ network. It was established that this access exposed confidential consumer information. During the course of the investigation, INTERLINK Health Services assessed the compromised files to identify the specific information that had been leaked and to determine which consumers were affected by the breach.
Completion of Investigation
INTERLINK Health Services concluded its examination on December 16, 2024. The results of the investigation indicated that the data accessed included personal information, with variations in the type of data exposed depending on the individual. The disclosed information involved consumers’ names and protected health information.
Notification Process
Following the investigation’s completion, INTERLINK Health Services took the next step by preparing and sending out notification letters. These letters were distributed on February 19, 2025, to all individuals whose information had been impacted by the breach. The communication included details about the data breach and provided recipients with a list of their specific compromised information.
About INTERLINK Health Services
INTERLINK Health Services operates as a healthcare management organization, with its headquarters based in Portland, Oregon. The company’s specialization lies in the administration of programs for organ transplants, cancer treatment, and complex care. INTERLINK Health Services works in collaboration with health plans, employers, and healthcare providers to facilitate quality care that is both cost-effective and efficient for patients facing serious health conditions. With an employee count of approximately 87, the company reports an estimated revenue of $16 million annually.
About INTERLINK Health Services
Company Overview
INTERLINK Health Services is a healthcare management organization with its headquarters rooted in Portland, Oregon. The company has carved out a space for itself in the healthcare sector by specializing in the administration of organ transplant, cancer treatment, and complex care management programs.
Customer Base
The customer base of INTERLINK Health Services primarily includes health plans, employers, and healthcare providers. These entities partner with INTERLINK to leverage their management expertise in dealing with serious medical conditions and ensuring high-quality care solutions.
Services Offered
INTERLINK provides comprehensive program management services aimed at delivering cost-effective healthcare without compromising on quality. Their focus extends to managing organ transplant processes, cancer care, and other complex medical treatments that require intricate coordination and specialized care.
Importance of Services
Patients with serious medical conditions often require careful oversight and management of their treatments. INTERLINK Health Services plays a critical role by liaising between different parties involved in a patients care, including healthcare providers, health plans, and employers who sponsor their employees’ health benefits.
Revenue and Size
The organization is of moderate size, employing approximately 87 individuals. Despite its relatively small workforce, INTERLINK Health Services manages to generate an estimated $16 million in annual revenue, indicating a high level of efficiency and value in the specialized services it provides.
Use Cases of the Company’s Services
By managing organ transplant processes, INTERLINK facilitates the intricate logistics and coordination required for successful transplants. In cancer care management, the company assists in creating effective treatment plans while balancing cost concerns. For complex care cases, the organization ensures that patients receive the necessary medical interventions in a timely and organized manner.
Impact on Stakeholders
For health plans and employers, INTERLINK’s services mean a better oversight of the cost and quality of care their members or employees receive. However, providers benefit from the streamlined processes and expert management of treatment programs, which can lead to improved patient outcomes.
Summary
INTERLINK Health Services fulfills a niche need within the healthcare system by offering specialized management services for particularly challenging healthcare scenarios. Their expertise supports their stakeholders in providing quality care, managing costs, and ensuring the wellbeing of patients facing severe medical concerns.